imported Google Reviews Archives - Immersion Heaters UK

Top quality service & products.

Top quality service & products.

Friendly, Knowledgeable, and Helpful

Exceptional customer service. Jamie is very friendly, knowledgeable, and helpful.

Highly Recommend

Jamie sourced is two bespoke heaters in 2 days others were quoting 14. Very helpful and couldn’t do enough for us. Highly recommend using them

Punctuality, Quality, Responsiveness, Value

We have been using heaters from Jamie for over three years now. Excellent service every time! We use them on our process plants that are sent out to Africa. All the heaters are still going strong after three years of daily use. Good quality products and excellent customer service.

Amazing Service

Thank you once again. Amazing service. Even at 2100 hrs they still answer the phone .Legends. Will be using for future works. Recommend to everyone.

Made our brewery build that little bit easier…

Jamie was super helpful. Very knowledgeable and quickly responsive to all emails. Made our brewery build that little bit easier which is much appreciated. Even upgraded our shipping to ensure quick delivery. Thanks for the help and guidance and patience.

Cameron Manson

Amazing Service

Thank you once again. Amazing service. Even at 2100 hrs they still answer the phone .Legends. Will be using for future works. Recommend to everyone.

Adam Ward

I would have given you 10 stars if I could.

If every of our suppliers was so patient, friendly and willing to help, then our life would be so much easier. I would have given you 10 stars if I could. I can honestly recommend the company to anyone, however all credit goes to Jamie. He is a guy full of stamina and positive attitude – never in bad mood and always giving 110% to make sure you get what you want. (even if he’s dealing with someone who has no clue what they need – like myself). He saved me hours of research, so I could focus on what I’m good at 🙂
Thanks a lot Jamie. It’s been a pleasure dealing with you.

Wojciech Slazak

Bar Graphic Machinery Team

Punctuality, Quality, Responsiveness, Value

We have been using heaters from Jamie for over three years now.
Excellent service every time!
We use them on our process plants that are sent out to Africa.
All the heaters are still going strong after three years of daily use.

Good quality products and excellent customer service.

Martyn ABM

Honest, helpful and contructive

I contacted Jamie at Immersion Heaters UK as the project I was working on had started to take an unexpected turn down an Immersion Heater cul-de-sac. Jamie was very knowledgeable and helpful, and above all very straightforward and honest with his advice. I greatly appreciated that he took the time to give me advice that included solutions that he did not directly profit from. If you are in need of a bespoke Immersion Heater solution then Jamie at Immersion Heaters UK is the person to talk to.

Paul Shirt - The Happy Yorkshireman

Fast and efficient. Great service.

Very helpful. Knew exactly what we required. Fast and efficient. Great service .

Paul Mills

Jamie went out of his way.

Jamie, was a really helpful guy.

He went out of his way, free of charge to help source the screwplug we were having difficulty in finding.

He was much more interested in helping and prioritising our needs than making money. Highly recommended

John Carr

Google

Fantastic service and advice from Jamie.

Fantastic service and advice from Jamie – what they don’t have they can get and get made, but the best thing is they can give you advice on your project and help you realise it. As a nano-brewery 10,000 miles away in Australia I can’t fault the service – our heater element delivered with packaging that would survive a missile strike. Jamie helped me with sizing calculations and now shipping micro-p controller with 48 hour turnaround. Finally pricing is very good – compared to Australian suppliers I have saved thousands. Cheers IHUK.

Michael Knowles

…friendly, knowledgeable, and helpful…

Exceptional customer service. Jamie is very friendly, knowledgeable, and helpful. I will be using IHUK on any and every project I can collaborate with them.

Philip Sanders

Super help…

Super help with information regarding to my project. Very quick turn around time on delivery. Will definitely be using these again!

Stuart Todd

…wealth of technical knowledge…solving a long standing problem…

Jamie has provided a wealth of technical knowledge for us, solving a long standing problem that we had with our immersion heaters. That knowledge coupled with excellent service means that we would highly recommend Immersion Heaters UK.

Neil

Allendale Brew Co Ltd

…first ferry for France…

Even I’m french and I speak only basic english, Jamie from Immersion Heaters UK didn’t ask me to take my frogs back into the very first ferry for France. At the opposite, he took time to give me the better advice possible and he manage to speak an english understandable for me. Anyway, the products of this company speaks for themselves, and are the best when you want to start, for example, your own brewery. Thanks

Response from the owner5 years ago

Thank you, Florian, for the first review that has made me laugh out loud. French frogs and ferries, indeed! Always happy to help brewers bring pleasure to the masses. And next time I am in Paris, I shall be popping in for a little sample. All the best to everyone at the MICRO BRASSERIE BALTHAZAR.

Florian Namias

MICRO BRASSERIE BALTHAZAR

…same day…

We had a broken down element . spoke to Jamie .

He turned a new one around same day . What more can you ask . Fantastic company .

Bill Northwood

We were designing a large (500 liter) boiler for a brewery and were shopping around for an appropriate heating element. We searched far and wide on the web (globally) for the equipment we needed. We wanted a fast brew and we have very hard water, plus the low pH of our liquid demanded the highest quality materials (all stainless or incaloy); we wanted very high quality at a good price, and we more than found that with the custom 18kw element we ordered from Immersion Heaters UK.
What we also got was fantastic, knowledgeable service. We are very happy we found theses guys, and won’t bother looking at other companies the next time we need a heating element. Thanks again you guys!
brewmaster

American Nick

Roots or Malmö Kombucha

…happy to give advice as this is their passion not just another company in it for the money…

really nice chaps, incredible knowledge not just for the general setups but also for the bespoke one off and custom set ups like in my land rover fuel system. Are happy to give advice as this is their passion not just another company in it for the money.

much appreciated chaps.

Tom Schramm

Highly Recommend

Jamie sourced is two bespoke heaters in 2 days others were quoting 14.
Very helpful and couldn’t do enough for us.
Highly recommend using them

Gary Haughey

…absolute diamond…head and shoulders…

I was tasked with solving a rather large issue with very little time to spare, Jamie at Immersion Heaters UK Ltd was an absolute diamond. He gave me a very accurate explanation of what i needed to resolve my problem and achieved it in a matter of days. He has product knowledge and went the extra mile to resolve my issue. I rang many companies to resolve this and found he stood head and shoulders above them all. I wouldn’t hesitate to use them again on future projects.

Job well done and I thank you.

Robert Wadsworth

REDsouthwest Ltd

Top quality service & products.

Alex Hill

Green Duck Brewing.

Legends.

Niall Fitzgerald

Third Barrel Brewing Company

Friendly, Knowledgeable, and Helpful

Exceptional customer service. Jamie is very friendly, knowledgeable, and helpful.

Philip Sanders

Great customer service.

Great customer service, sound advice, solid heaters = very happy.
Would highly recommend.

Dr Chris Walton

…wealth of knowledge…

Had to solve a water heating issue regarding an off grid system. Got in touch with Jamie and the wealth of knowledge he has is impressive. With one phone call I was able to solve a problem l have been researching for months. Very approachable and easy to talk to! Thanks for the help Jamie, Eoin.

Eoin Franklin

Opening our new brewery…custom elements with a quick turn around…

Opening our new brewery we had to convert from steam to electric, we have two vessels with different heating needs and Jamie was able to build us custom elements with a quick turn around. We were looking for both power, low watt density to avoid charring and ability to easily remove for cleaning and maintenance. They look good and work great!

Rich White

Jamie is the man to go to for elements.

We needed an element for our Pilot brewery here in Austria. Jamie at IHUK knew immediately which elements would suit us best. He explained clearly and concisely all our options. It’s not often you find a firm as good as Immersion Heaters UK Ltd and I can wholeheartedly recommend them to anyone. Jamie is the man to go to for elements!

Neil. Head Brewer. Tux 1280 Brauerei.

Very Happy

We are very happy with the immersion elements we’ve purchased from you (2 18KW incoloy elements for use in a brewery setting). They get heavy use, and after 6 years on the one and 1 year on the other they both work as well as the day we installed them. The outer cover gets quite a bit of spray and we’ve never had any water intrusion. Combined with the service we received on ordering, and the price point, we really couldn’t be more happy. Thank you.

Nicholas Rosenstock

Roots of Malmo

Would highly recommend.

I spoke to Jamie and we discussed options to suit my needs. He gave me some honest advice based on experience with no pressure. The turnaround to receipt of the goods was swift and the product quality is great. Would highly recommend.

Julia Quelch

Google Local Guide·13 reviews

…solutions to problems when others said no!

Fantastic service, provided solutions to problems when others said no!

Mark Tyrrell

…went out of his way to help me in every way possible…

Jamie could not have been more helpful and efficient, he really went out of his way to help me in every way possible, was very patient and happy to answer all my questions. Thank you, Jamie!

Matt S

Very helpful and couldn’t do enough for us.

Jamie sourced is two bespoke heaters in 2 days others were quoting 14.
Very helpful and couldn’t do enough for us.
Highly recommend using them

Gary Haughey

Amazing person to talk to…

Amazing person to talk to and delivered to belgium wasnt a problem!

Im posting this for my mom Martine heuvelmans since the page is acting up when she tried to post something.

Now she can go work again with her dog grooming business!

Greetings from bij Bowie from Belgium

Andrew Heuvelmans

Great advice.

Great advice from Jamie, would have been happy to buy from him but because he was going to be more expensive for the parts I needed, he suggested I sourced the part from somewhere else. He gave me great advice and I would be happy to deal with him in the future. All the best. Thanks for your time.

Jack Leonard

Our Go-To Guy

Really knowledgable and helpful with great customer service – Jamie is our go to guy for electrical elements.

Peter Hills

Cannot recommend highly enough.

Fantastic service!
Rang Jamie late on Friday and went out of his way to advise me.
Received the goods on Tuesday and even helped with additional parts
as our old one had corroded the fittings!
Cannot recommend highly enough.

Danny Lockwood

YORKSHIRE FINE CHEESE

Legends.

Thank you once again. Amazing service. Even at 2100 hrs they still answer the phone .Legends. Will be using for future works. Recommend to everyone.

Adam Ward

…I was very impressed. Their knowledge was excellent…

“This was my first contact with this company and I was very impressed.
Their knowledge was excellent and they were able to be flexible to satisfy my particular needs. They went out of their way to arrange a Saturday delivery which saved me from having 2 days without hot water in a milking parlour. I have to say that there are other similar units around which are slightly cheaper but the quality and ease of instalation
of their units make them a winner in my book”

Paul Richards

…served me as a knowledge hub…

Even though I didn’t buy anything from them, they served me as a knowledge hub. Thank you for your time. I would highly recommend to anyone for their heating solution.

I hope to do business with you one day.

Haroon Islam

…friendly…

Knowledgable, friendly and good service.

Vince Crocker

Ashley Down Brewery, Bristol

Great service…

Great service, very friendly and helpful, many thanks.

Dave Evans

A true professional.

Jamie was so helpful when I had bought duff heating elements from another company. He talked through the problems, suggested a solution and although I didnt actually buy from him, he made sure I went to the right people to help me – what wonderful customer service & care. Many, many thanks. A true professional.

Lorraine Turnbull

Spotty Dog Cider

The price was also nice :-)

Delivered 3 heating elements to us today.
Very good service and delivery in 2 days to Norway.
The price was also nice 🙂
Thanks Jamie

Jone Stokka

Caverion

…knowledge was excellent…

This was my first contact with this company and I was very impressed. Their knowledge was excellent and they were able to be flexible to satisfy my particular needs. They went out of their way to arrange a Saturday delivery which saved me from having 2 days without hot water in a milking parlour. I have to say that there are other similar units around which are slightly cheaper but the quality and ease of instalation of the IHUK units make them a winner in my book.

Paul Richards

…one of those rare, treasured exceptions.

Jamie at Immersion Heaters UK has repeatedly gone out of his way to assist me with advice, information, and selecting heating elements for my microbrewery. He is always patient with answering my questions and making sure I understand. He’s never pushed or rushed me into buying any product; preferring that I make my own informed decision. When he makes suggestions, they are practical and save me hassle and money. I’ve purchased several heating elements since December to replace or upgrade existing ones and I’m extremely pleased with them.

I heartily recommend IHUK to all my brewer friends when they need to replace or upgrade their heating elements. You can trust them and the products they sell. I’m not easily impressed by service or products these days, but this is one of those rare, treasured exceptions.

Gwen

Sacre Brew